Apps & viewing

[wktaylor2]

Yes, others are having the same issue. When starting Spectrum on Roku devices spectrum login credentials are not being remembered. I dont have this issue with my PC or Android tablet.  

[RokuEuniceL]

Hi @wktaylor2,

Greetings from the Roku Community!

We're glad to assist you with your problem with Spectrum's log-in credentials not being remembered. What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV) Have you tried logging in with your credentials on Spectrum to see if you can still sign in?

We'll be waiting for your response.

Kind regards,

Eunice

[wktaylor2]

Interesting responses back from Spectrum Support:

After further research, the Spectrum TV app is requiring you sign in every time because you do not have Spectrum internet. It is a security feature to make sure you are the one trying to access it.

Correct. Anytime you access the Spectrum TV app, you will be required to sign in. I do apologize for the inconvenience.

[wktaylor2]

am using two roku 4800x device and one roku ready tv