Hi @Msoldhouse,
A warm welcome to the Roku Community!
We would be happy to look further into this issue, but we will need more detailed information. Can you provide us with more specific information about the issue you are experiencing? Are you getting an error or code? Does the issue only occur on a specific channel or all channels on your Roku device? In addition, can you please specify the exact steps you are taking to reproduce the issue so we can investigate further?
With more detailed information, we will be able to assist you.
Best regards,
Chel
Jecheal R.
Roku Community Moderator
