Hi @melanietodd,
A warm welcome here in the Roku Community!
We understand you are having a problem with your Roku device since it was frozen after the power outage. We're happy to assist you further. What kind of Roku device are you using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku stream bar, Roku TV-Specify) What troubleshooting steps have you taken so far?
We look forward to hearing from you soon.
Thanks,
John
John
Roku Community Moderator
