Apps & viewing

[Mthomas3434]

I bought my Streambar pro back in august with the two wireless speakers and subwoofer. A few weeks ago I started having a problem with the audio making a crackling noise coming from both wireless speakers while streaming. Here recently it has started to disconnect the speakers and subwoofers completely saying they are still paired but disconnected. Any help would be very appreciated. Roku Streambar Pro 

[Mthomas3434]

Model # 9101R2

Serial # YL003L198813

Software 12.5.0

Build 4172-95

Device ID 3K62D3198813

[RokuJohnB]

Hi @Mthomas3434,

Thank you for posting here in the Roku Community!

We would like to gather more information. Kindly send us a private message here in the Roku Community.

We'll wait for your response.

Best regards,

John