Apps & viewing

[Catlady4586]

I have STARZ thru Xfinity. It will not work on roku

[RokuTakashi · Accepted solution]

Hi, @Catlady4586

Thanks for posting, and welcome to the Roku Community.

We understand the issue you're having, and we'd like to provide you with assistance. Let's troubleshoot this by following the steps below.

1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
4. You may also refer to this link: How to resolve a channel playback issue | Official Roku Support

If the issue persists after performing the provided troubleshooting step, please let us know so we can assist further.

We look forward to hearing back from you.

All the best,
Kash