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jrcountry83
Reel Rookie
‎02-18-2024 03:53 PM

Started getting pop up bar at bottom of screen or a month now showing dobly, usb, triple xd, etc

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it pop's up every 3 mins so annoying, i check my internet provider, with wifi, called my cable service which is Direct TV, both said they have nothing to do with that, I please need to get it to stop

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Strega2
Roku Guru
‎02-18-2024 04:47 PM

Re: Started getting pop up bar at bottom of screen or a month now showing dobly, usb, triple xd, etc

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Triple XD is an LG TV buzzword, so you have accidentally gotten your TV into “store mode” (where it advertises itself) and you need to switch it back to normal mode.

Banned but back. Because why not?

View solution in original post

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6 REPLIES 6
Strega2
Roku Guru
‎02-18-2024 04:47 PM

Re: Started getting pop up bar at bottom of screen or a month now showing dobly, usb, triple xd, etc

Jump to solution

Triple XD is an LG TV buzzword, so you have accidentally gotten your TV into “store mode” (where it advertises itself) and you need to switch it back to normal mode.

Banned but back. Because why not?
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Strega2
Roku Guru
‎02-18-2024 04:49 PM

Re: Started getting pop up bar at bottom of screen or a month now showing dobly, usb, triple xd, etc

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Try this: 

https://www.lg.com/us/support/help-library/lg-tv-how-to-turn-off-store-mode-CT10000018-2015319418598...

Banned but back. Because why not?
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jrcountry83
Reel Rookie
‎02-18-2024 06:03 PM

Re: Started getting pop up bar at bottom of screen or a month now showing dobly, usb, triple xd, etc

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Thank you that was the problem 

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DeeCeeHay
Newbie
‎05-22-2024 12:59 PM

Re: Started getting pop up bar at bottom of screen or a month now showing dobly, usb, triple xd, etc

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How, please.

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DeeCeeHay
Newbie
‎05-22-2024 01:02 PM

Re: Started getting pop up bar at bottom of screen or a month now showing dobly, usb, triple xd, etc

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How do I get my LG TV out of store mode to remove annoying popups?

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renojim
Community Streaming Expert
‎05-22-2024 01:47 PM

Re: Started getting pop up bar at bottom of screen or a month now showing dobly, usb, triple xd, etc

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@DeeCeeHay, did you see the link posted above?  Here it is again:

https://www.lg.com/us/support/help-library/lg-tv-how-to-turn-off-store-mode-CT10000018-2015319418598...

Not to mention, this has nothing to do with Roku.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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