Apps & viewing

[Nyfr0501]

I have tried all the “fixes” and nothing works. 
reset the internet router and modem, have removed and readied the app. No luck

[RokuERey · Accepted solution]

Hi @Nyfr0501,

Welcome to the Roku Community!

Thanks for sharing the report and the attempts to resolve this. The code you received likely affects the channel software or network connectivity.

After reinstalling the channel, make sure to restart the device and add it back for troubleshooting.

If you are unable to resolve the issue, we recommend contacting Spectrum support directly to address that specific error code. Many channels on Roku are developed and maintained by the channel providers themselves.

You can reach Spectrum support here: Spectrum ContactUs.

Let us know if there's anything else we can further assist you.

Regards,
Rey