Apps & viewing

[kapsinger]

we have removed channels we don't use. Our connection is good as checked it.

trying to figure out how to fix this issue. 

would love a person to help but can't find any way to do so 

Maybe someone here knows what to do

[renojim · Accepted solution]

Try the "clear the cache" routine:

On your Roku remote, press Home 5 times, Up arrow once, Rewind (<<) twice, and FF (>>) twice.  If you do it properly, your Roku device should reboot on its own.

[kapsinger]

IT worked!! Thank you

[Agzorb1842]

Found this when I googled this error. Worked. Thanks!

[donna972]

Those 'clearing the cache' instructions worked for me also, thanks!!

[Jennparsons13]

Totally worked, thank you so much!

[PurpleTee]

I was having this problem and the solution worked.  Thanks! 

[PateaSTL]

Thank you, this worked perfectly!

[FarmYiayia]

It worked - even for an elder! Thanks!

[ARLA1]

Thank you!  It worked