Hi, @Beard1
Welcome to the Roku Community.
We noticed in your post wherein you mentioned that your Roku TV keeps scrolling even after a reset and unplugging, and we'd like to gather more information for us to assist you in resolving the issue.
- When did you first encounter the issue?
- What specific behavior does the issue show? Is it scrolling through the main menu or in a specific app that you are streaming?
- What steps have you taken so far in an attempt to resolve the issue?
- Roku device model, serial number, device ID, and software OS/version. (These can all be found in Settings > System > About).
The more details you can provide aside from the requested information, it will help our team better understand the issue you are experiencing, and we'll be able to assist you further in resolving it.
Best wishes,
Kash
Takashi O.
Roku Community Moderator
