Apps & viewing

[RoddyRick]

Hello,

I'm having a similar issue with the show "The Good Fight".  It started pixelating really bad after season 4, episode 4.  We couldn't finish the remainder of the season.  With a ton of dismay, we skipped to season 5.  Got all the way to episode 3 and it started pixelating AGAIN.  The sound comes in just fine but the video is terrible.

@dragonboots2005 @CD707  - Was your issue ever resolved?

@RokuJanadeeK - Was this issue resolved?  If so, how?

[RokuTakashi]

Hi, @RoddyRick

Thanks for posting here in the Roku Community.

We appreciate you for sharing this information with us. We'll forward this information to the appropriate Roku team for investigation of this case. Once more information is available, we'll make sure to provide an update here.

Also, in what channel/app are you accessing this content?

We look forward to your response, and hope for your understanding and patience as we work on this.

All the best,
Kash

[RoddyRick]

Hi @RokuTakashi.

I wanted to reach out to you to confirm if this issue has been officially resolved.   I've tested a few episodes that were giving me problems and it appears the issue has went away.  I'm still combing through episodes I initially had issues with.

Thank you.