Apps & viewing

[GaryB007]

So with the bankruptcy of the Redbox parent company everything Redbox shows nothing, the app and the website.   I did buy a few movies on there but are now not accessible. Lesson learned... buy the dvd, get a physical copy if you want it, never use the cloud.

[AvsGunnar]

@GaryB007 

From what I gather, looks like operations have been suspended.  Shame.  It was a good channel/app.

Unfortunately, if being managed by Chicken Soup for the Soul, Crackle and others may be next.

https://cssentertainment.com/

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The problem with many of these streaming services today is they remain tight-lipped when running into problems and feel no need to answer to their customers.  Just keep borrowing money until it finally runs out and then silently close up shop.

[DSHouston07]

Yup apparently they just decided to screw everyone. I’ve lost probably $10k in movie ownership thinking they wouldn’t do anything like t. That it would be YouTube not Redbox who would do it. The bad part is that I’m sick enough that I wasn’t paying attention. 

[andyross]

Hopefully, if Redbox does shut down, they can sell the licenses to somebody else.

This is a good lesson to only "buy" movies/shows through a service that can link to Movies Anywhere. That will let you watch your purchase across multiple services.

https://moviesanywhere.com/ 

They currently link to : Verizon, DirecTV, Apple TV+, Prime, Fandango at Home (formerly Vudu), Google Play, Microsoft, Comcast/Xfinity.

I have a bunch of free movies from Comcast via Xfinity Rewards, and most of them are available across the services. I also have several BluRay movies registered.

[JasonG76]

• I agree these mugs are sorry, I had movies on there and now can’t watch, that’s ok, won’t ever join another

[andyross]

One tiny glimmer of hope: In liquidation, they sell off assets. Maybe someone or some service will buy up the purchase rights and make them available somehow.

Basically, as I have stated before, stick one of the big names that are unlikely to go under, and stick with ones that link with Movies Anywhere. Although if a service does shut down, not sure what would happen with your purchase license.

[RokuArjiemar · Accepted solution]

Hello, Community Users!

Thanks for your post in the Roku Community!

We appreciate you for bringing to our attention that the Redbox is no longer working.

We are aware of an issue with the Redbox channel in which it is not accessible, and customers will not be able to log in, view content, or make purchases. This is an issue with Redbox and not your Roku device. We suggest reaching out to Redbox support for any questions regarding access or purchased content. They can be reached at help.redbox.com or via email at customerservice@redbox.com.

Thanks,
Arjiemar

[chepegarrobo]

The word "own" has changed meaning. This is stealing.

and ofcourse our goverment is fine with it.

[-__-1]

When you purchase a product you're only buying a subscription.  You don't actually own it. 

[Portalogem]

I've seen many posts like this since companies lose the rights to the movie or show. The only reason I would purchase a movie on the cloud is if there isn't a pay-per-view option or it's one of those 5+ hour director's cut features such as that "1900" film and there is no way I'm going to be able to watch it as a 24-hour rental since I would probably watch this as a show (in one-hour segments) over a week. I might not watch such movies again, so I wouldn't want that as physical media clutter. (I'm hopeful that this "1900" movie comes back to a streaming channel, so I can just watch it there instead.) The main reason I wouldn't normally purchase any media on the cloud is if my internet goes out or if I'm traveling and there might not be any WIFI reception, then having physical media is the only way to watch the film or show.

I haven't had a chance to watch this yet, but according to Cord Cutters News (from three weeks ago) Crackle has come back, and I saw that their website is up. Can't say the same about Redbox unfortunately. 😞