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Logan69
Newbie
‎11-17-2023 07:50 PM

Red upside down V no picture

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After I click on play, all I get on the screen of my TV is an upside down read Vy and I hear the movie starting to play volume but no picture

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1 Solution

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RokuArjiemar
Retired Moderator
‎11-18-2023 01:09 PM

Re: Red upside down V no picture

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Hello! @Logan69,

A friendly welcome from the Roku Community!

Thank you for reaching out to us. We're pleased to assist.

  • What device are you using right now?
  • Is this the first time you have experienced this issue?
  • Is the issue happening on all contents/channels, or is this isolated to 1 content/channel?
  • If possible, send a video and picture of the issue:

In the meantime, please check this out: What to do if you cannot see the picture from your Roku® streaming player on your TV

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator

View solution in original post

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1 REPLY 1
RokuArjiemar
Retired Moderator
‎11-18-2023 01:09 PM

Re: Red upside down V no picture

Jump to solution

Hello! @Logan69,

A friendly welcome from the Roku Community!

Thank you for reaching out to us. We're pleased to assist.

  • What device are you using right now?
  • Is this the first time you have experienced this issue?
  • Is the issue happening on all contents/channels, or is this isolated to 1 content/channel?
  • If possible, send a video and picture of the issue:

In the meantime, please check this out: What to do if you cannot see the picture from your Roku® streaming player on your TV

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator
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