Apps & viewing

[AJ2004]

Total garbage brand of TV. I own several smart tvs and my sharp roku does this constantly.  So annoying. Only one out of all of them that does this. Will never buy another one. Funny nor one response on this forum to fix or help with this problem 

[RokuJanadeeK]

Hi @AJ2004,

We apologize for this experience. This is not what we aim for.

Can you specify what Roku device is affected by the issue? If it's a streaming player, have you already tried changing the HDMI cable? If it's a Roku TV, are you using a power strip to power the TV? What have you done so far to resolve this issue?

Your response is highly appreciated.

Regards,
Janadee

[55Chevy]

Q80 Samsung with Roku ultra keeps restarting. Had better results changing my screen selection to 4K from automatic 4K HDR per an article I read. Then Roku resets to automatic only to have it start malfunctioning again. Roku needs to address this issue with their system. Anyone else experiencing this and do you have a fix?