Hi, @larrys3553
Greetings, and welcome to the Roku Community.
We appreciate you bringing this issue to our attention, and we're interested in learning more about it so we can assist. Would you mind providing the specific details below?
- When did you first encountered the issue?
- What specific Roku device are you having issues with?
- Is this happening only with a specific channel/app, or does it happen throughout every app on the Roku platform?
- What troubleshooting steps have you taken so far in an attempt to resolve the issue?
With more details associated with your concern, our team can be guided to better understand the issue. That way, we can provide you with further assistance.
Best wishes,
Kash
Takashi O.
Roku Community Moderator
