kitchengal
Reel Rookie

PBS Kids Live Streaming app error

Jump to solution

PBS Kids app updated to 6.6 but not live streaming this morning. Updated all systems (Roku and app), removed and reloaded app as well as restarted Roku. What else might I do to retrieve the PBS Kids Live streaming?

0 Kudos
1 Solution

Accepted Solutions
renojim
Community Streaming Expert

Re: PBS Kids Live Streaming app error

Jump to solution

Make sure when you remove, reload, and restart you do it in the proper order.  Remove it, then restart, and finally add it again.  If you remove an app and immediately add it again you haven't accomplished anything.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

2 REPLIES 2
renojim
Community Streaming Expert

Re: PBS Kids Live Streaming app error

Jump to solution

Make sure when you remove, reload, and restart you do it in the proper order.  Remove it, then restart, and finally add it again.  If you remove an app and immediately add it again you haven't accomplished anything.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
kitchengal
Reel Rookie

Re: PBS Kids Live Streaming app error

Jump to solution

Thank you!  That truly worked.   

 

0 Kudos
Community is Temporarily in Read-Only Mode!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. You will not be able to log in or post new comments or kudos during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 12 and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

Thanks for your patience — we’re excited to share what’s next!