Apps & viewing

[delynnbrainerd]

When I activated PBS yesterday on ROKU, It said it was successful, then took me to a page that showed a button that said Open App.  That page also had screenshots of the App. But it wouldn't open the App. Today when I click on the PBS App, a blue screen with the PBS logo appears, waits about 10 seconds, then takes me back to the ROKU menu.

I have tried deleting the app, restarting the ROKU, reinstalling the App, to get the same results.  Add in that I have checked for software updates for the ROKU and the App.

My Information is as follows:

Model 4670X

SN: YJ005M757493

Software: 14.5.4 Build 5944

Device ID: KW99A5757493

GC Version: 13.10.10

Report ID: 93-171-450

PBS App: V 5.8 Build 7

Thanks

[RokuJohnB]

Hi @delynnbrainerd,

Greetings from the Roku Community!

Thanks for all the troubleshooting steps you've tried so far! We have passed your information on to our team, which will investigate the problem further.

Just let us know if there's anything else we can help with!

Roku Community Team