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Rachy144
Newbie

My Roku device isn’t working anymore!

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Why is my Roku Stick not working anymore? It was working earlier (I’ve owned this device for 3 years). Now, it won’t display on my screen. I have tried resetting the device and unplugging everything. When I push the little button on the side, it’s showing me a white light, then goes light pink, to red, then flashes the white light 7 times before it turns off. Side note: I was watching a TV show last night and the display screen kept going black, to the show, to black, etc. It was really annoying to the point where I airplyed the show from my phone to my Roku stick.  My Roku was working fine other than that. The Home Screen was still displaying. Even today, no issues, until I got home and now it’s giving me this. 

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RokuArjiemar
Retired Moderator

Re: My Roku device isn’t working anymore!

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Hello! @Rachy144

A friendly welcome from the Roku Community!

We appreciate you reaching out to us. We're pleased to assist.

This article is for users who can power on their Roku player but cannot see the picture on their TV. What to do if you cannot see the picture from your Roku® streaming player on your TV

Let's see how it goes.

Regards,

Arjiemar

Arjiemar
Roku Community Moderator

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RokuArjiemar
Retired Moderator

Re: My Roku device isn’t working anymore!

Jump to solution

Hello! @Rachy144

A friendly welcome from the Roku Community!

We appreciate you reaching out to us. We're pleased to assist.

This article is for users who can power on their Roku player but cannot see the picture on their TV. What to do if you cannot see the picture from your Roku® streaming player on your TV

Let's see how it goes.

Regards,

Arjiemar

Arjiemar
Roku Community Moderator
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