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Cheflee
Reel Rookie
‎08-13-2023 09:59 AM

My Roku continues to crash

No matter what channel or app I am on my Roku crashes , rarely it will work fine but most days it fails, I have already tried updating software, deleting unused channels and apps , my internet seed is 50 to 100 mps and system settings says strong connection . It’s not hot and has good power I’m ready just to buy a different device please help 

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3 REPLIES 3
renojim
Community Streaming Expert
‎08-13-2023 01:30 PM

Re: My Roku continues to crash

@Cheflee, are you speaking of the 2710 (Roku 1) shown in your post?  If so, it's approaching 10 years old and may just be failing.  As a last resort, you might want to try a factory reset.

How do I factory reset my Roku® streaming device? | Official Roku Support

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Cheflee
Reel Rookie
‎08-19-2023 12:29 PM

Re: My Roku continues to crash

This device is only a year old 

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Strega2
Roku Guru
‎08-19-2023 01:06 PM

Re: My Roku continues to crash

It might help to state what model it is.  (Or at least it couldn't hurt.)  Of course, any model can have a failure, but someone may have a specific idea about your model.

Banned but back. Because why not?
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