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itadori98
Reel Rookie

My 55" Roku Sanyo Smart TVs live and roku app with free things to watch isn't working.

I got this tv from my uncle, I think he got it in 2018 or 2020, somewhere around those times, not sure if the live or free roku shows and stuff worked then but after I got it I factory reset the tv to be my personal one, like putting my email and all of that. Everything else works, youtube, Netflix, Disney, they all work but the roku app and live aren't working, when I try to click on a free show on the roku app it's just a blank screen, no sound, no images, nothing, same with the live channels. Can someone please help me with this problem?

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JWS9518
Roku Guru

Re: My 55" Roku Sanyo Smart TVs live and roku app with free things to watch isn't working.

What version of the Roku OS is on the TV? Have you checked for an update?

You could also try unplugging the power for 1 to 2 minutes and see if that resets the cache.

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