Apps & viewing

[petersm6449]

Suddenly yesterday there was a change to the "What to Watch" where only three apps are listed in the Your Apps row.  I have more than three apps, I use more than three apps, and prior to yesterday, all of my frequently used apps were very accessible there.  It is VERY significant loss of usability to now only have three apps listed there.  Does anybody know a way to fix this?

[RokuRhea-V]

Thanks for flagging this here! @petersm6449, 

To explore this topic in more depth, please provide the information below:

• What troubleshooting steps have you tried so far?
• Did you recently update your Roku device?
• What specific Roku device/TV is affected by this issue?
• Could you please take a video or photo to help us understand the issue better?

I'll wait for your response

Thanks
Roku Community Team

[petersm6449]

After this problem appeared, I did a fully system restart twice but it made no difference.  All of the apps were still on the device and available from the Home screen, so I also tried opening some of the apps that had gone missing from the What to Watch page and that also didn't make a difference.

But now, after being gone for two or three days, all of the apps spontaneously reappeared on the What to Watch page a few minutes ago.  Even though the issue persisted for a couple days and through two system restarts, it appears that the problem was ultimately transitory.

I thank you for engaging and responding to my inquiry but I guess we can now consider it to be a closed issue.

Thank you.

[RokuEmmanuel-D]

Hey, @petersm6449.

Thanks for the update!

We're glad it's fixed. If you have other concerns in the future, please don't hesitate to contact us again.

Happy Streaming!💜

Roku Community Team