Apps & viewing

[redbluenyc]

Hello,

We have been watching Storage Wars and beginning recently there have been episodes missing that were on the episode list before. Now, most of the episodes from season 10 disappeared and there are also duplicate episodes, one in English and one in Spanish. This problem began a few days ago and then yesterday all the episodes reappeared. However, today they are missing again. We tried a system reset and loaded all available updates. This seems to be an issue with the Roku system and not a matter of content rights, as the episodes disappeared the other day and reappeared before disappearing again. Any help with this situation is appreciated.

[RokuEmmanuel-D]

Hi there, @redbluenyc.

We're glad you reached out!

We've forwarded your concern to the team. Thanks for reporting this, and stay tuned for more updates.

Thanks again,
Roku Community Team

[RokuEmmanuel-D]

Hey, @redbluenyc!

We'd like to follow up with more info from this. Could you share what specific episodes are duplicated? 

We'll wait for your response!

Roku Community Team

[redbluenyc]

Hello,

Thank you for following up on our post.

The other day, when everything was working, there were about 30 episodes of Storage Wars per season, - all with English titles - with multiple seasons available. Now, there are just a few episodes per season, many are duplicated in episode number (but not episode description), and a number of the titles are in Spanish (the same title for multiple different episodes). See below for examples of duplicates, per your request.

This happened briefly the other day but restored back properly to the full episode list for a few days, but now it's back to numerous episodes missing.  We have tried resetting our system, as well as doing software upgrades, etc.

Can you check to see if everything is correct on Roku's side as it appears there is a problem receiving the feed from the streaming providers.

Season 11 

Episode 27 - Tour de Van Nys

Episode 27 - Quien da Mas

Season 12

Episode 1 - Weekend at Barry's

Episode 1 - Let's Give em something to tonka about

Episode 1 - The Jenny, the baker, the prosthetics maker

Episode 2 - The Jenny, the baker, the prostehtics maker

Episode 2 - Quien da mas

Episode 3 - Om Sweet Om

Episode 3 - Quien da mas

More shows with Spanish titlew, but with the same title for each:

Season 10

Episode 5 - Who Wants to be a Milliner

Episode 7 - Quoth the Kenny: Kumbaya

Episde 8 - Quien da mas

Episode 9 - Quien da mas

Episode 10 - That's the way the Terra Cotta crumbles

Episode 25 - Quien da mas

[RokuEmmanuel-D]

@redbluenyc

We'll pass this info along to the team. Thanks for your help, and keep an eye out for more updates!

Roku Community Team