Apps & viewing

[Jam0]

Season 6: Episode 1 & 2 are in one episode that was an hour and 24 minutes according to IMDb.  Roku is still missing season 6: episode 11 (episode 10 is mislabeled).

According to IMDb, S6 E9 should be “Inter Arma Silent Leges” which Roku has labeled E10: Eyewitness. 

[RokuDanny-R]

@Jam0 

Thanks for your patience while we investigated the issue.

We believe this issue is now resolved. Please keep us posted if you are still experiencing an issue.

Thanks,
Danny

[Nana4]

Suddenly the "Continue Watching" of the Practice is off and I can no longer choose any Seasons above Season 3  How do I fix?

[RokuMary-F]

Hi @Nana4,

Congrats on your first post in the Roku Community!

We would be happy to look at what we can do to help you to make sure we are providing the best streaming experience but we need more details.

Here are a few questions here to better understand what you're experiencing:

• What channel are you trying to load this content from?
• Does this happen in all movies/shows or just in The Practice?
• Are you playing this content o your Roku device or Roku mobile app?
• Can you provide a screenshot of the issue you are experiencing?
• What are the steps to reproduce the issue you are seeing?

We look forward to hearing from you and looking closely into this issue. Thank you!


Best regards,
Mary

[AEE]

I am having the same issue

[RokuMary-F]

Hi @AEE,

Congrats on your first post in the Roku Community!

We want to make sure that we can get this resolved as soon as possible but we need more details. Can you please provide us with the information from my post above?

Once we have this information, we will be able to assist you further.


Best regards,
Mary

[AEE]

I am loading it on the roku app and it is just happening with The Practice.  I am playing it on the Roku device and the steps needed to resolve the issue are to place the remaining seasons back.  It is now only showing season 3 out of the entire 8 seasons.  

[AEE]

[Mattywalker]

I am experiencing the same missing seasons of The Practice. I have been watching almost nightly for months and was on season 6. Out of nowhere, The Practice is no longer coming up in “Continue Watching” and I had to dig to find it. Now the only season available is Season 3. Why only one season and why only Season 3? Where did all the other seasons and episodes go? So frustrating!

[RokuMary-F]

Hi @AEE,

Thanks for following up and providing a photo.

Please be aware that to keep the library of content fresh, certain titles may only be available for a limited time. To stay up to date on top titles available on The Roku Channel, follow the Roku Blog.

We appreciate you again posting in Roku Community. If you have any additional questions regarding your Roku, please let us know. We will be glad to assist you.


Best regards,
Mary