Apps & viewing

[manaaju]

Hi, I've been able to use the max app on my roku for over a year. Suddenly it is logged out and I can't log in. I get stuck in a loop where I login and it immediately logs me out when I try to watch a show. My subscription is through YouTubeTV. Anyone else had this issue?

[Tivoburkee · Accepted solution]

If you do google search many are having the same issue. It's up to MAX if they accept sign-in credentials from other services on the stand-alone Max app. I guess they no longer do. You're not saving any money doing it through YTTV, cancel your max thru YTTV and resign up directly with MAX proper. I pay for YTTV and have separate account for Max. You might find deal on subscription to the stand-alone Max? 

[keithx13]

I am having the same problem signing in with my tv provider (WOW), but only on the Roku.  I can sign in on my pc and on my iPad without any issues.  Called WOW and verified that I still have MAX, and that WOW has not changed anything in regards to my account or their relationship with MAX.  I can still cast from the iPad to the Roku, but connecting directly is much better.