Apps & viewing

[jwoody31]

Since a recent update, the primary OTA local channel doesn’t show up in my Live TV lineup. An example is a local channel is WGHP Fox 8. The main 8.1 is NOT listed but the secondary channels are, ie. 8.2, 8.3, 8.4 and so on. This is the case for every local channel with a strong enough signal that I can actually watch. No WXII 12.1 is listed, but 12.2, 12.3, etc. is listed in the guide and I can tune in to those. I have scanned for channels multiple times. This only happened after some update some weeks or months ago. I had no problems before that. Please advise!!

[RokuEmmanuel-D]

Thanks for reaching out, @jwoody31!

Looks like you're having issues with the OTA channel on Live TV after the latest update. We're here to help investigate.

Could you share the latest software version of the Roku TV? (Check under Settings > System > About). Also, any other specific troubleshooting steps you have tried so far?

We look forward to hearing from you!

Roku Community Team