A different problem occurred when watching Max. An error popped up and said to retry or try a different movie. Problem is I can't do anything. Back button, Home button no buttons on the remote work except the power button. Now it's just doing the scrolling city screen saver... perpetually. I'm using the stick.
Any ideas how to get my home page to show up again?
First thing I would try is restarting the Streaming Stick. Since you have no control via the remote, you may be able to control via the Roku app on an Adroid or iOS device and restart that way. If not, restart by pulling the power from the Streaming Stick for a few seconds then plugging back in.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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