I subscribe to Max via Roku account. I am trying to log into the Max app on my ipad, using my Roku credentials, but it doesn't recognize the email/password combination. Per the Max troubleshooting, I shouldn't have to connect a provider, just sign in using my Roku credentials.
Anyone else subscribe to Max with your Roku account and are able to log into the mobile app?
Do you have a link to the Max troubleshooting page? I'd like to take a look at it. There's no way Roku shares your Roku password with Max or anyone else (at least they better not). Try logging in on the Max site with the email address associated with your Roku account (displayed under Settings->System->About) and using the "forgot password" option if it's available. You may be able to establish a password that you can use along with your email address on other devices.
Cancel Roku and get max app separately. Best answer
Go to Roku using a web browser and login using your Roku credentials.
go to the Roku channel page and either search the specific show or click the max channel.
It’s clunky for sure but you can watch your max shows on IPad this way
We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.
Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality.
In the meantime, for additional assistance, visit our Support Site.
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