Apps & viewing

[barnaclesailor]

Last few days I have not been able to launch a number of channels, Paramount plus, Brit box, Acorn, Disney+ and have tried all the normal fixes of rebooting and uninstall then reinstall but zero success.

[RokuKarla]

Hi @barnaclesailor

Thanks for reaching out here in the Community.

We'd like to gather more information about the issue you're running into. A few questions here to better understand what you're experiencing:

- Is there any error message when trying to connect?
- May we know whether Roku is detecting the network?
- Have you tried moving the device closer to your router to see if you can get connected?

We recommend checking out our Support page for troubleshooting issues here: How to connect your Roku® streaming device to the internet using Wi-Fi® or Ethernet

Keep us posted so we can better help you further.

Regards,
Karla