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Susie5
Newbie
‎02-01-2024 05:24 PM

Keeps going back to home menu after 20 mins of watching show - WHY? Ethernet connect

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Lately when i start watching a show -regardless of whether it is netflix britbox acorn etc., the show will run for about 15-20 mins and then the roku goes back to the main menu?  WTF.  

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AvsGunnar
Community Streaming Expert
‎02-01-2024 09:28 PM

Re: Keeps going back to home menu after 20 mins of watching show - WHY? Ethernet connect

Jump to solution

@Susie5 

See if Roku's power savings feature is the culprit.  If available on your device, it will be located under Settings/System/Power/Auto Power Savings/20-min inactivity.

https://support.roku.com/article/6306527767575

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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AvsGunnar
Community Streaming Expert
‎02-01-2024 09:28 PM

Re: Keeps going back to home menu after 20 mins of watching show - WHY? Ethernet connect

Jump to solution

@Susie5 

See if Roku's power savings feature is the culprit.  If available on your device, it will be located under Settings/System/Power/Auto Power Savings/20-min inactivity.

https://support.roku.com/article/6306527767575

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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