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How to rollback the OS to one that works from the 11.5 update for a 4630X Roku Premier +.

4630X Roku Premier + and things were working fine before the update to OS 11.5 now the screen content is oversized making viewing extremely annoying at best and no manual matching exists that restores the view to normal. Performed system reset at least 5 times and its the same result every time. How can we rollback things to when they worked?

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1 REPLY 1
AvsGunnar
Community Streaming Expert

Re: How to rollback the OS to one that works from the 11.5 update for a 4630X Roku Premier +.

@sandrakpres58 

Have you tried seeing if you can reset your picture/video from within your TV settings (not Roku settings).  

Any chance the aspect ratio or a zoom got toggled on accidently from within your TV remote?

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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