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SandySue113
Reel Rookie
‎07-03-2024 07:23 AM

How to remove our annoying VoiceOver?

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What sounds like an A.I. generated voice (Alexa?) is so intrusive and annoying that it constantly forces us to mute it while we are trying to scroll through Roku services. This is, apparently, not a Telecom issue, but a Roku issue and we are desperate to mute this persistent, low level, annoying voice. Anyone with any ideas? 

 

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1 Solution

Accepted Solutions
makaiguy
Community Streaming Expert
‎07-03-2024 08:01 AM

Re: How to remove our annoying VoiceOver?

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To deactivate the four-* trigger shortcut altogether use menu path Settings > Accessibility > Shortcut (in the Screen Reader section) > Disabled

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

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2 REPLIES 2
Strega2
Roku Guru
‎07-03-2024 07:26 AM

Re: How to remove our annoying VoiceOver?

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Try pressing the * key four times quickly:

https://support.roku.com/article/231584647

 

Banned but back. Because why not?
makaiguy
Community Streaming Expert
‎07-03-2024 08:01 AM

Re: How to remove our annoying VoiceOver?

Jump to solution

To deactivate the four-* trigger shortcut altogether use menu path Settings > Accessibility > Shortcut (in the Screen Reader section) > Disabled

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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