Apps & viewing

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Poeduser
Newbie

Horizontal blurring brand new Roku player

Jump to solution

Brand new Roku ultra, had to get this because ESPN would no longer work with my old Roku 4.  (Why do I need a 4k device for my 1080p plasma?)

now all the playback has this annoying horizontal-line blur, particularly any motion on the screen.

i have high throughput internet, it is not a bandwidth or speed issue.  Old Roku never had this issue, just wouldn’t work with some of my channels due to Roku phasing out old players to make us buy new.

seriously thinking to take this back to best buy and get a firestick…

Tags (1)
0 Kudos
1 Solution

Accepted Solutions
RokuERey
Retired Moderator

Re: Horizontal blurring brand new Roku player

Jump to solution

Hi @Poeduser,

Thanks for joining us here in the Roku Community!

We'd like to assist you with this issue. See if changing the display type to something compatible with your TV helps.

See the steps below on how.

How to change the display type

If your Roku streaming player is unable to correctly detect your TV's capabilities, you may wish to configure the display type yourself. Follow the steps below to manually change your display type setting.

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select Display type
  4. Select one of the available display types and press OK on your remote

For additional steps, you can check our support page here: How to change the display type on your Roku streaming player.

Let us know if that makes a difference.

Regards,
Rey

ERey.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuERey
Retired Moderator

Re: Horizontal blurring brand new Roku player

Jump to solution

Hi @Poeduser,

Thanks for joining us here in the Roku Community!

We'd like to assist you with this issue. See if changing the display type to something compatible with your TV helps.

See the steps below on how.

How to change the display type

If your Roku streaming player is unable to correctly detect your TV's capabilities, you may wish to configure the display type yourself. Follow the steps below to manually change your display type setting.

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select Display type
  4. Select one of the available display types and press OK on your remote

For additional steps, you can check our support page here: How to change the display type on your Roku streaming player.

Let us know if that makes a difference.

Regards,
Rey

ERey.
Roku Community Moderator
0 Kudos
Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!

For support, visit support.roku.com.