Apps & viewing

[jwaynebsr]

Very regularly programming seems to repeat the last couple of lines of dialogue.  For instance, Last night Colbert walked out and said his first line of dialogue twice in a row.  It probably repeats maybe 3-5 times during a one hour program.  If it gets too bad, we move back to the Spectrum cable box, which is not our first choice.  

[Lakeliving]

Having the same issue. Ever figure out why and how to fix it? 

[RokuDanny-R]

@Lakeliving 

Thanks for the post.

Is there a specific channel and content that this issue is occurring on?

With more information we will be able to assist you further.

Thanks,
Danny

[Uconn]

This happens on several different stations - not just one.  NBC, CBS, TBS, etc.

[lindatalbot45]

I have same issue. Doesn’t matter the channel or show, or commercial.  Doesn’t do it with my Apple tv so it has to be roku. 

[allenjcraft]

I have this very same problem but only with the Spectrum TV app. Which is the only local tv serviced provider we have

[RokuDanny-R]

Hi everyone,

Thanks for the information.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

[Callen23]

I am getting the same repeat issue and it doesn’t matter what channel I am on, my local channels repeat as well as cable stations. Please advise how to correct this issue very annoying. 

[lindatalbot45]

I did the above, removing channel, etc.  it worked for a while but for the past few weeks, it is doing it again.  Can’t Roku fix it in an update??

[atc98092]

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@Callen23 wrote:

I am getting the same repeat issue and it doesn’t matter what channel I am on, my local channels repeat as well as cable stations. Please advise how to correct this issue very annoying. 

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But what Roku channel is this occurring with? Is this a channel/app developed by a cable provider to watch their content? Then there's nothing Roku can do about it. It's the channel/app offered by the provider.

But if it's happening on completely separate channels/apps on the Roku, then yes it's possible it's something within the control of Roku. But they need more specific information to know where to begin looking.