Apps & viewing

[Toadnjos]

I purchased a new Roku device and I can’t get my Discovery+ to work. I purchased my Discovery+ thru Roku but when I go to my Subscriptions it tells me I do not have any subscriptions. Roku just took out the payment on the 16th of this month so I know I have it. What am I missing? Please advise. Thank you

[RokuTakashi]

Hi, @Toadnjos 

Greetings, and welcome to the Roku Community.

We appreciate you letting us know about your concern with your Discovery+ subscription not registering on your Roku account. Did you subscribe directly to Discovery+ with its stand-alone app or through The Roku Channel? 

With more details, our team can assist you further and provide the right resolution to address the issue.

Best wishes,
Kash