Apps & viewing

[temptest09]

Roku is not working at all. We have reset in plugged you name it. We have 3 tvs and all go blank after choosing what to watch

[RokuTakashi]

Hi, @temptest09 

We're glad to welcome you here in the Roku Community.

Thanks for sharing this information with us, and we're here to help you with your concern regarding your Roku TV going blank after choosing what to watch. For us to assist further, we'd like to collect for further details regarding your experience. Kindly provide the requested information below:

• When did you first experience the issue occur?
• On what specific app or channel does the issue happen? Is this issue only happening to one app, or does it happen to every app on your Roku TV?
• What Roku OS are your Roku TVs running? You can check this on Settings > System > About.
• What troubleshooting steps have you taken so far to resolve the issue?

With more details regarding with the issue you've experienced, the better we can assist you in resolving the issue.

Best wishes,
Kash

[temptest09]

We have reset the tvs, unplugged, reconnected, reset router, factory reset, moved to different location. It has gone on for 4 days now  shows main screen, but when ya click a movie on live tv, Discovery + any app associated with Roku. It goes to what you choose shows the name then goes Blank and does nothing at all.