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toiman
Newbie

Da Vinci’s Inquest series is still having problems with season 6, episode 13

Episode 13 is still playing only seven minutes and then ends. This a vital part of the series. Is there going to be a fix? 

3 REPLIES 3
RokuTakashi
Community Moderator
Community Moderator

Re: Today is November 9th, Da Vinci’s Inquest series is still having problems with season 6, episode

Hi, @toiman 

Thanks for posting, and welcome to the Roku Community.

We appreciate you for bringing this matter to our attention. Please be advised that we have acknowledged your concern, and our team will take the necessary steps to address the issue. An update will be provided in this thread once we have further information to share. hear back from the team.

We hope for your patience and understanding as we work on this

Best wishes,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
allanmacdonald
Channel Surfer

Re: Today is November 9th, Da Vinci’s Inquest series is still having problems with season 6, episode

I'd like to know the answer to this question as well.  Is anyone actually looking into this?

 

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Da Vinci’s Inquest series is still having problems with season 6, episode

Hey, @allanmacdonald.

Thanks for chiming in!

The team is aware that the issue is still occurring and has requested an update. We'll keep you posted with any progress on this issue.

Stay tuned!

Roku Community Team

Emmanuel-D.
Roku Community Moderator
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