Apps & viewing

[WyzeChoice]

When I try to watch anything, the color gets very dark with a reddish tint. All the menu screens are normal but playback is unwatchable. YouTube, Hulu, and any other streaming apps are like this. I have a PlayStation 4 through hdmi and it’s the same with it also. 

[RokuCarly]

Hi, @WyzeChoice.

Greetings from the Roku Community.

We appreciate you letting us know about the resolution issue you've observed during playback on your Roku device. Rest assured that we will review this concern thoroughly to determine the cause and find you the best resolution possible. 

We'd like to assess your concern better and it would be great if you could provide us with additional information such as follows:

• When did this issue occur?
• What specific Roku streaming device are you having this issue with?
• Did your device recently receive any software update prior to this happening that might have triggered the issue?
• A photo or a short video clip of it happening for reference. (For video reference, you may download it from Google Drive and provide us the link)

If you prefer to send the link to the video through Private Message, kindly select my username, View Profile, and on the right side of the page, select Send this user a private message.

We'll be looking forward to your response!

Best regards,
Carly