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lewist57
Channel Surfer
‎07-31-2023 12:23 PM

Channels added, deleted, and they came back

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I have two Ultra 4 Rokus.

 

Last week, one of them had about new 130 channels selected besides my regular 20 channels. I deleted the 130 channels, but the next day they are back.

The second Roku has not exhibited this problem.

Thoughts?

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2 Solutions

Accepted Solutions
renojim
Community Streaming Expert
‎07-31-2023 01:23 PM

Re: Channels added, deleted, and they came back

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Check the email address on each one displayed under Settings->System->About.  Do they match?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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lewist57
Channel Surfer
‎07-31-2023 03:10 PM

Re: Channels added, deleted, and they came back

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You were correct I had bought this unit off of eBay and apparently I did not properly set it up on my account

View solution in original post

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2 REPLIES 2
renojim
Community Streaming Expert
‎07-31-2023 01:23 PM

Re: Channels added, deleted, and they came back

Jump to solution

Check the email address on each one displayed under Settings->System->About.  Do they match?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
lewist57
Channel Surfer
‎07-31-2023 03:10 PM

Re: Channels added, deleted, and they came back

Jump to solution

You were correct I had bought this unit off of eBay and apparently I did not properly set it up on my account

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