Apps & viewing

[Simonm]

Ok so I have this error that when I try to sign into the channel 4 app I get the error code 0101

to confirm :

I have a Roku box 

latest software

intenet (vodaphone) working fine

all other apps on my Roku working fine 

bbc

itv x

netflix

now tv

channel 5

prime video 

I have tried deleting and re adding app( after restarting the box)

I have factory reset the box to no avail

 can someone at Roku please help!!!

[RokuEmmanuel-D]

Thanks for sharing this here, @Simonm.

Looks like you're having issues accessing the Channel 4 app on Roku.

To help you further, it is best to contact the Channel 4 support team directly for investigation. Most apps on Roku are managed, regulated, and maintained by the provider itself. 

We hope you'll be back streaming soon!

Roku Community Team

[Simonm]

They haven’t been any help I’m afraid unless you have a better contact there?

thanks

simon

[RokuEmmanuel-D]

Thanks for the reply, @Simonm!

We'd like to help out, but we suggest reaching out to them again to see if they can fix the issue.

We hope this will be fixed soon!

Roku Community Team