Apps & viewing

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Fyrechild
Newbie

Certain YouTube videos not showing even when shared

Jump to solution

My son watches YouTube through a Roku app, and he can only access his YouTube Kids profile. Lately, a few videos that I specifically share with his profile aren’t showing up on the Roku app. They’ll show in YouTube Kids apps on other devices, but not Roku. I’ve tried unsharing and resharing, refreshing the app, force closing, updating the app, and reinstalling altogether, but nothing works. Why is this happening and how do I fix it??

Tags (2)
0 Kudos
1 Solution

Accepted Solutions
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Certain YouTube videos not showing even when shared

Jump to solution

Hey, @Fyrechild.

Thanks for reaching out here!

To help you troubleshoot further, it is best to contact and direct your concern to the YouTube app support, as they manage the app and regulate its content.  

We hope you'll be up and running soon!

Roku Community Team

Emmanuel-D.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Certain YouTube videos not showing even when shared

Jump to solution

Hey, @Fyrechild.

Thanks for reaching out here!

To help you troubleshoot further, it is best to contact and direct your concern to the YouTube app support, as they manage the app and regulate its content.  

We hope you'll be up and running soon!

Roku Community Team

Emmanuel-D.
Roku Community Moderator
0 Kudos
Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!

For support, visit support.roku.com.