Apps & viewing

[Sawallace77]

I’m having the same issue and trying to look up the root cause/solution that you posted earlier but keep getting an access denied. Any chance you could let me know what I need to do to fix this? I’ve already tried the display option fix and it’s temporarily fixes it but still having the same issue. Any help would be greatly appreciated. Thanks!

[RokuTakashi · Accepted solution]

Hi, @Sawallace77 

Welcome to the Roku Community.

The Hulu error code P-DEV320 means there's a problem with your internet connection or the Hulu app itself. To fix this error code, make sure the Hulu app is updated, the Hulu servers are active. To resolve this issue, you may want to ensure that your internet connection is working fine. Please follow the series of troubleshooting steps below:

Restart your modem/router

1. Unplug the modem/router from the power source for 1 minute, and plug it in once more.

Channel Restart

1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.

If the issue persists after performing the provided troubleshooting step, you may want to contact the channel provider's support directly and inquire further about this issue. They can provide a workaround or there might be a need to update their app on the Roku platform since most channels on the Roku platform are designed and maintained by the channel providers themselves.

We hope you find this information helpful, and feel free to reach out to us if you have further concerns or inquries.

Best wishes,
Kash