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tschmitt29
Newbie

Can Roku ultra Model: 4802R, play media files stored on a portable usb hardrive.

Can the Roku Ultra model: 4802R, play media files such as mp4 stored on a portable USB drive? Articles suggest yes if the files are the right type and the USB drive gets enough power. But after chatting with a Roku support agent they say it can't.

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2 REPLIES 2
andyross
Roku Guru

Re: Can Roku ultra Model: 4802R, play media files stored on a portable usb hardrive.

It should, although it is picky about the video format. I have used a USB drive (thumb) to watch videos.

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andyross
Roku Guru

Re: Can Roku ultra Model: 4802R, play media files stored on a portable usb hardrive.

Forgot to add that the Roku Media Player is rather poor, not really supported. There are no 3rd party media players.

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