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jhammer44
Newbie
‎01-19-2024 02:49 PM

BritBox requires sign in but will not respond

Cannot get BritBox to work. Asks me to sign in but will not accept login. Clicking on change password does nothing (no link is sent to my email). Contacted BritBox and they admitted having issues with the update to their system and it wiping out subscriptions. Since my subscription was through Roku they recommended getting help here. Maybe the typical pass the buck when a third party is involved. Any suggestions would be gratefully accepted.

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makaiguy
Community Streaming Expert
‎01-19-2024 03:20 PM

Re: BritBox requires sign in but will not respond

With a subscription through Roku, you may need to access Britbox through The Roku Channel rather than through the Britbox channel app.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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