Apps & viewing

[tmorse1]

Beginning a few days ago, I began experiencing a problem on only the CW app on my Roku 3 player: coming out of a commercial break, the audio and video feed are out of sync, If I back arrow out of the program and then resume it, they are back in sync until the next commercial break, whence they again come back out of sync. Again, this is happening only on the CW app and no others. I've tried restarting Roku, uninstalling and reinstalling the app, and swapping out the HDMI cable, but the problem persists.

Is anyone else having this problem with the CW app? Anyone with a solution that works?

Thank you,

Terry

[RokuJohnB · Accepted solution]

Hey @tmorse1,

Thank you for your troubleshooting efforts.

Since the app developers manage the channels on Roku, you will need to address any issues through an update from them. 

Let us know if you need further assistance.

Roku Community Team