This is a bug I experienced on disney plus and apple TV using the 4k roku stick
Steps to repro:
- Turn on roku
- Load Disney Plus with Ads
- Play Andor
- Roku will crash during the ads
I solved this problem by turning the streaming quality to low. I think the Roku stick should handle this more gracefully than just crashing, for example warning users that they do not have enough bandwidth for high quality streaming.
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