Apps & viewing

[HippieHacker]

Not sure way the is happening but over the last couple of days I'll turn on my Roku Ultra and I'll find the home screen apps have a couple that have rearranged from what I had the previous day. I'll move them back to where I'm used to finding them, just to come back the next day to find another one changed again. It is also happening on another lower end Roku 480xl also doing the same thing but not always the same apps. I keep all my screens static with the apps place the same on every device. If they are rearranging themselves because of usages, then how do I get it to stop. Very annoying to not have the app I'm searching for in the same place I left it on the screen the day before and have to look for it. This is not because apps are being deleted or anything like that. Changing nothing on my end just to find 1 or 2 of them rearranged almost everyday.

Also way not offer the feature you put out some 6 months ago allowing users to change the grid from 3 apps across to 4 apps. Loved it when I could see apps on the screen at one time. Then it just went back to 3 and stay.

[RokuCarly]

Welcome to the Roku Community, @HippieHacker!

Thanks for bringing this to our attention. No worries! We'd be happy to help you find the best resolution possible. 

To disable this, navigate to your Home screen. Scroll up or down to select Settings > Home screen > App order > Manual. You may also choose your preferred 3 or 4 tiles display under Settings > Home screen > Tile size. 

We hope this helps! Feel free to reach out if there's anything else you'd like us to help you with.

Best regards,
Carly