Apps & viewing

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
noblegroup
Channel Surfer

Advertising area is not correct for me

Why is all the advertising on my Roku from the Corpus Christi, Texas area? I live 50 miles north of Houston. Advertising from this area would help me. Thanks

0 Kudos
3 REPLIES 3
RokuArvyS
Retired Moderator

Re: Advertising area is not correct for me

Hi @noblegroup
Welcome to the Roku Community!
We understand that you're having a problem with the advertising on your Roku device. Let's get to work on it.
If you have an antenna connected to your Roku TV and the list of "over-the-air" channels you see in the Live TV Channel Guide does not match your area, try entering your zip code in the Settings menu on your Roku TV using the steps below.

  • Press Home on your Roku TV remote
  • Scroll and select Settings
  • Select System
  • Select the Zip code and enter your zip code

Keep us posted.
thanks,
Arvy

Marc
Roku Community Moderator
0 Kudos
noblegroup
Channel Surfer

Re: Advertising area is not correct for me

I have entered the zip code numerous times on both ROKU devices. Advertising is still for the Corpus Christi, Texas area. I live north of Houston, Texas. Any other ideas as to how to fix this?

0 Kudos

Re: Advertising area is not correct for me

It sounds like your Roku might be picking up the wrong location data, which could be why you're seeing ads from a different area. This can happen if the IP address your device is using is linked to a different region. One way to check or fix this is by restarting your Roku or refreshing your network settings. If that doesn't help, you might want to explore ways to manage your IP location more directly.

0 Kudos
Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!