Help

Apps & viewing

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
yeswolf1
Newbie
‎08-12-2023 08:12 PM

ABC7 Los Angeles Not Updating

I watch local channel ABC7 here in Los Angeles (I watch it on HULU) a lot on my #RokuUltra.  Never had a problem before.  Today, around 4 pm, it started rebuffering a few minutes into the news.  Every time I try it again, it restarts at the 4 pm time I originally turned it on.  It keeps saying "we are having trouble showing this" but I can't figure out why.  I have done all of the recommended steps to fix this -- restarted the Roku Ultra, checked my wireless connection (it is good and says signal is 'excellent'), restarted my modem, logged out and then back in, even removed HULU - restarted Roku Ultra - reinstalled HULU but still have the same problem.  Don't know if this is happening on other channels or not as I am watching a football game thru a different app.  Is the problem my Roku Ultra?  Or is it my HULU?  Or is it my WiFi (again Roku says signal is excellent)?  Nothing seems to fix this proble

Tags (1)
0 Kudos
1 REPLY 1
makaiguy
Community Streaming Expert
‎08-13-2023 12:52 PM

Re: ABC7 Los Angeles Not Updating

@yeswolf1-

Had it come back yet?

See this article:  https://https://cordcuttersnews.com/hulu-live-tv-is-down-for-many-right-now/.com/hulu-live-tv-is-dow... 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!

For support, visit support.roku.com.