Announcements

Be one of the first to learn about new Roku features and announcements. Join the Roku community to join the discussion and make sure you know the latest news.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RokuAustin
Community Manager
Community Manager

Resolved - Service Interruption - Channels missing or unable to add channels to your Roku player.

UPDATE Tuesday 11/15/2022 9:49AM PT

We believe this issue has now been resolved. If you are still experiencing an issue, we would recommend checking for a manual system update by navigating to Home > Settings > System > System update > Check now.

If you were missing channels, some of these channels may be restored at the bottom of your home screen. 

UPDATE Monday 11/14/2022 4:25PM PT

Some channels and services can be restored by performing a system update. You can check for a manual system update by navigating to Home > Settings > System > System update > Check now.

If you were missing channels, some of these channels may be restored at the bottom of your home screen. We are aware that not all channels are yet restored.

We will update this message again once we have further information.

Monday 11/14/2022 3:30PM PT

We are aware of an issue preventing installing channels to your Roku device, or finding some channels are missing from your home screen. Thanks for your patience while we work to resolve this.

You do not need to contact support if you are encountering this issue, we will post updates here when new details are available. Thank you.

Roku Support

Happy Streaming!

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.