Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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cs23
Level 7

why is roku charging me 2or3 times a month for Hulu every month?

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3 Replies
renojim
Level 21

Re: why is roku charging me 2or3 times a month for Hulu every month?

What shows up under your subscriptions?  https://my.roku.com/account/subscriptions

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cs23
Level 7

Re: why is roku charging me 2or3 times a month for Hulu every month?

just hulu and showtime is all i have. and i actually paid for those regularly.


@renojim wrote:

What shows up under your subscriptions?  https://my.roku.com/account/subscriptions


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renojim
Level 21

Re: why is roku charging me 2or3 times a month for Hulu every month?

Do the "Details" provide any insight?  I'm not familiar with Hulu - do they have pay-per-view stuff?  You'll probably have to contact Roku billing.  From what I've seen, that's a nightmare.

https://support.roku.com/contactus

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