Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

what is the best way to move account settings I don't have access to my original email.

Jump to solution

I'm unable to directly contact Customer Support via email.

So I'm asking here.

What is the best way to move account settings I don't have access to my original email.

I  have a new account with a vail email address & password.

I would like to move my Roku device, Channels & payment options/settings  to this new Account/email

 

 

re:If you no longer have access to the email account, please contact Customer Support.
RokuDanny-R

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Roku Employee
Roku Employee

Re: what is the best way to move account settings I don't have access to my original email.

Jump to solution

@Beefy_BOX 

Thanks for the post.

For account related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: what is the best way to move account settings I don't have access to my original email.

Jump to solution

@Beefy_BOX 

Thanks for the post.

For account related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos